Regarding Pillow Maintenance
Dear Customer,
Thank you for choosing HEYCUZI Luxury Collection Pillows.
To ensure you have a pleasant experience with our product, we would like to offer the following tips:
These pillows come in a compressed and rolled package. Upon receiving the pillow, we recommend flapping both sides several times and allowing it to fully expand to its full size over 24 hours.
1, Remove the pillow from the plastic wrap.
2, Flap both sides several times and allow it to fully expand to its full size for 24 hours.
3, Fluff it up, and it will be ready to use.
NOTE: Any dirt, oil, or sweat can diminish the support of the pillow. We recommend replacing your pillow every 12 months.
WASH YOUR PILLOWS THREE TIMES A YEAR TO PROLONG THEIR LIFE
WASH
Wash the pillow using a machine on the "Gentle Wash" cycle with cold water.
Do not bleach, iron, or dry-clean.
Use liquid detergent only.
DRY
To maintain fluffiness, use dryer balls to prevent filling from forming lumps if using the dryer, or add an "Air Fluff" cycle after the usual drying procedure.
If you have any questions, our customer service team (support@heycuzi.com) will be happy to assist you at any time. We are committed to helping you and providing excellent service.
We wish you a wonderful day!
Kind regards,
Your HEYCUZI Customer Service